Shipping and Delivery
1. How long does it take for my order to be processed?
- Once you place your order on our website, we start processing it right away. This typically takes 5-7 business days.
2. How will my order be shipped?
- We partner with reliable shipping carriers to ensure your order reaches you safely and promptly. You'll receive a shipping confirmation email with tracking information once your order is on its way.
3. How long will it take for my order to arrive?
- Delivery times vary depending on your location and the shipping method chosen at checkout. Generally, orders are delivered within 9 - 14 business days after they are shipped. You can track your package using the provided tracking number.
4. Do you offer international shipping?
- Yes, we do ship internationally! Additional charges may apply, and customs duties or taxes may be assessed based on your country's regulations.
5. What if I have issues with my delivery?
- If you encounter any issues with your delivery or have questions about your order, our customer support team is available to assist you. Please contact us via email provided at footer of the page, and we'll promptly address your concerns.
6. How are items packaged for shipping?
- We take great care in packaging your items to ensure they arrive in excellent condition. Our packaging materials are selected to provide adequate protection during transit.
7. Can I change my shipping address after placing an order?
- To ensure timely delivery, we only allow changing the address within 24 hours after your order is placed. Thus, we recommend contacting us immediately if you need to change your shipping address. We'll do our best to accommodate your request if your order has not yet been shipped.
8. What are the shipping charges?
- Shipping charges depend on the shipping method chosen and the destination. Shipping costs will be calculated at checkout.
We hope these answers provide clarity on our shipping and delivery process. If you have any further questions or need assistance, please don't hesitate to reach out to us. Your satisfaction is important to us, and we're here to make sure your shopping experience with us is smooth and enjoyable.
